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PAL to address flight delays
Philippine Airlines’ Express flights have been delayed since its launch last month, a growing concern among the local customers of Asia’s first commercial airline. PAL Express had its inaugural direct flight from Saipan to Manila on June 16.
Filipino workers welcomed PAL’s decision of reviving its direct flight. It also made it easier for CNMI patients on medical referral to have their check up in hospitals in Metro Manila like St. Luke’s, Medical City, and the Asian Hospital and Medical Center.
However, PAL Express’ maiden flight to Saipan was delayed for an hour with the connecting flights in other countries the cause.
Even the outbound flight to Manila last June 16 encountered some trouble when two passengers were asked to be either transferred to another airline or take the Guam route to the Philippines.
The longest delay experienced so far was more than four hours a few weeks ago, while yesterday’s arrival from Manila was again delayed with the connecting flights causing the holdup.
PAL assistant vice president for commercial and business development Rabbi Vincent L. Ang assured their customers that they are working to find solutions in the flight delays.
“We have experienced delays on our Manila-Saipan flights due to recent late arrivals of flights from China carrying connecting passengers to Saipan. We are studying measures to mitigate these delays at the soonest time possible.”
Despite flight delays, some Filipinos still expressed their support to PAL Express since the direct route it offers especially if one would take a vacation. (Jon Perez)
