KCHC will soon offer patients telemedicine visits

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Posted on Mar 26 2020

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Starting March 23, the Kagman Community Health Center will now be able to see patients via online consultation using the video-conferencing tool Zoom.

The health center will continue to see patients in-person, as usual, at the clinic and telemedicine—the use of electronic communications and software to provide clinical services without an in-person visit—is just another option that patients can consider, said Vince Castro, KCHC chief executive officer.

He said this additional feature, will be deployed to “ramp up our efforts to protect patients and providers.”

According to a KCHC statement, anyone can register to be a KCHC registered patient so that they can avail of this option. Patients must have a valid email address in the KCHC system to secure an invitation and link to the telemedicine visit.

KCHC will be communicating with patients via Zoom, which is a video-conferencing program that allows multiple participants. Patients must have a smartphone, tablet, or computer in order to be seen via Zoom.

KCHC’s telemedicine system integrates the Zoom Healthcare platform right into its Electronic Health Records and meets the Health Insurance Portability and Accountability Act requirement, which means that patients’ privacy will be honored.

Meeting HIPAA requirements means that there are extra security features that will be taken to establish patient privacy during the video/audio transmission.

KCHC will be sending electronic prescriptions to the pharmacy of the patient’s choice, if needed, during the telemedicine visit. Additionally, they can call in prescriptions if needed.

If a patient’s telemedicine provider sees that it is necessary to go to KCHC to be physically examined, the patient will be informed during the virtual visit.

If a patient wants to change their physical visit, depending on the visit, you can call KCHC at 256-5242 to change your appointment into a virtual one.

According to a statement from the center, it said that its board of directors, management, and staff “are doing everything it can to ensure that patients received quality healthcare during the COVID-19 pandemic period.”

Justine Nauta | Correspondent
Justine Nauta is Saipan Tribune's community and health reporter and has covered a wide range of news beats, including the Northern Marianas College and Commonwealth Health Care Corp. She's currently pursuing a bachelor’s degree in Rehabilitation and Human Services at NMC.

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