Grey taps airport personnel to solve staff shortage, OT woes
New Division of Immigration director Melvin Grey has implemented a plan that reduces overtime and at the same time addresses his office’s staff shortage.
Under the plan, Grey simply tapped the services of Immigration personnel assigned at the Saipan International Airport whenever they are available to assist in the processing at the Immigration office in San Antonio.
“This has served us several purposes. It help us with our shortage of staff and reduces overtime when we have people that help with our work here,” he said.
The director said the additional personnel would release the stress because of the heavy workload on other employees.
Grey said the airport employees on the other hand, would then have a chance to experience something different.
He said they, however, could not get the services from the airport personnel everyday because of the flight schedule.
Grey, however, stated that getting somebody from the airport to assist them in the processing work at least three to four hours a day is already a great help.
A few days after he assumed office, Grey implemented a system that makes it easier for tourists to process their papers for an extension of their stay in the CNMI.
He also started implementing a one-stop shopping system for government services within the Immigration Office in San Antonio.
Grey was responsible for sprucing up the Immigration Office in San Antonio. The government did not spend a penny for such improvements.
He also planned to improve the condition of the Immigration’s office at the Saipan International which he described as “deplorable” and needs sprucing up to provide a professional business setting.
Grey has also reduced the agency’s workload, making it now faster to process marriage licenses in the Commonwealth.