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Continental Micronesia imposes new service fees
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Posted on Nov 15 2004
Continental Micronesia will implement new service fees for tickets booked via its reservation centers, city ticket offices, or airport ticket counters anywhere in the region. No fee will be charged for booking and ticketing on the airline’s website or at airport self-service kiosks.
Effective immediately, the carrier will implement an additional $5 fee for tickets purchased via Continental’s reservation centers on Guam and the Northern Marianas, and in the Federated States of Micronesia, Marshall Islands, and Palau. A $10 fee will apply to tickets purchased at airport ticket counters and city ticket offices on the islands.
“These fees will allow Continental to continue to provide personalized and value-added service to our customers,” said Mark Erwin, Continental Micronesia president and chief executive officer.
According to Continental, the new, non-refundable service fees apply for each domestic or international one-way or roundtrip ticket, as well as for OnePass reward tickets. Continental offers mileage-earning benefits to frequent travelers through the OnePass program.
The new service fees are waived, however, for all OnePass Platinum Elite members and their traveling companions booked on the same itinerary. Customers purchasing tickets for military, government, bereavement, or unaccompanied minor travel are exempt from the fees.
Continental urged customers to purchase tickets directly from the continental.com website, which the airline said remains the most effective way to buy Continental Airlines tickets.
Customers can purchase tickets and book OnePass reward travel online at continental.com without paying these service fees, the airline noted.
Continental Micronesia is headquartered on Guam and operates a Pacific hub from the A.B. Won Pat Guam International Airport.
A wholly owned subsidiary of Continental Airlines, Continental Micronesia offers more than 290 departures each week between 22 cities throughout the Pacific Rim, the Micronesian islands and Hawaii with a fleet of 13 next-generation Boeing 737 narrow body and 767 wide body aircraft.
In addition, Continental Micronesia and its code share partner Cape Air operate commuter service between Guam and the CNMI.
