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BOG branch and Contact Center updates
HAGATNA, Guam—Bank of Guam announced updates to their Guam, CNMI, and Neighboring Branches, and Familia Contact Center.
The following branches and locations will resume normal hours beginning Tuesday, May 30, from 9am to 4pm. All transactions with the exception of new account openings will be available.
GUAM
• Hagåtña
• Yigo
• Andersen
• HQ, including Loan Services
CNMI
• Garapan
• Rota
• Tinian
FAMILIA CONTACT CENTER
• Temporary hours – from 6am to 9pm daily
The bank’s Online, Voice, and Mobile Banking platform have been updated allowing customers access to check balances and view transaction history. Balances on BOG Visa Debit Cards are now current, customers can now utilize their cards at any POS or ATM that is available. All fees incurred using non-BOG ATMs will be waived until the Bank’s ATM fleet has been restored.
“Our ATMs are slowly coming back online as power and network connections stabilize and the locations we’re in reopen. Our teams are on the ground and focused on the goal of bringing all our ATMs up as quickly as possible,” said Joaquin P. L.G. Cook, Bank of Guam president and chief executive officer.
For the latest updates on Bank of Guam operations, follow @bankofguam on Facebook and Instagram or visit bankofguam.com. (PR)
