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Customer service training on March 10
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Posted on Feb 11 2020
The Saipan Chamber of Commerce will kick off its first training of 2020 with a Customer Service seminar, facilitated by Jim Arenovski of Island Training Solutions on March 10, from 9am to 12pm at Suite 604, sixth floor of the Marianas Business Plaza in Susupe.
Participants will enjoy a half-day instructional presentation, inclusive of training materials and refreshments. Deadline to register for the training is Tuesday, March 3, 2020.
Training is $50 for Chamber members and $60 for non-members.
With today’s economic landscape, there is no better time than now to ensure your staff is equipped with the customer service skills needed to retain and expand your customer base.
This customer service training will provide hard-proven techniques that will increase customer retention, create positive interactions, boost morale with customers and in turn- gain loyal customers for years to come! From front-line employees to accountants, this training is for everyone. It is essential that your team is ready and willing to serve with excellence.
During this seminar, participants will learn how to model appropriate gestures to provide a remarkable experience to retain and grow client relationships, ensure the competitive advantage of repeat business, and elevate the level of your company’s customer service by discovering simple strategies and techniques that can be implemented immediately. Motivate your staff to impress every customer that walks in your door and to provide them with the ultimate experience.
To register or inquire more information, contact training coordinator Noelani McMahon at coordinator2@saipanchamber.com or call the Chamber office at (670) 234 -7150. Members can also register online at www.saipanchamber.com/events. (PR)
